Interested in Applying?
With our core team values of being focused and fun, providing an exceptional experience to those we serve, a quality-driven team that pursues excellence every day, and being passionate and enthusiastic about helping people affected by diabetes, our employees accomplish many challenging yet rewarding experiences here at Iowa Diabetes. Along with career-growth opportunities and amazing benefits, our employees are involved in rewarding work that is impacting people’s lives, supported by a family-like team culture. Joining our team is a great way to achieve your goals or enhance your career skills!
Apply if You…
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Want to Grow Professionally
We are a fast-paced organization with multiple ongoing projects at any given time. We value employees with a high degree of autonomy who like to take initiative with their work and are flexible to take on new tasks and projects frequently. Your work here will help you gain valuable long-term skills such as multi-tasking and prioritization to ensure success in future positions too.
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Want to Serve Patients in Unique Ways
At Iowa Diabetes, we are focused on delivering exceptional care to our patients at our research center, clinic, and through our education programs. If you are patient-centered in your work approach and want to be a part of a passionate team, this could be the place for you.
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Have Great Communication Skills
We are looking for employees who are skilled at communicating with other members of our team as well as patients. Whether it be writing proposals for collaborating with other organizations or presenting projects to other team members, great communication is a key factor in enabling us to operate at full steam.
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Want Comprehensive Benefits
At Iowa Diabetes we offer our employees value-adding benefits such as: 1) 401(k) 2) 401(k) matching 3) Dental Insurance 4) Employee assistance program 5) Flexible schedule 6) Flexible spending account 7) Health insurance 8) Life insurance 9) Paid time off 10) Vision insurance
Job Opportunities
We work to place candidates in positions that will best fit their experience and desired projects. Please feel free to apply regardless of positions listed.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Patient Care | 45% |
Conduct clinical studies according to GCP & FDA regulations and guidelines to ensure the safety and welfare of the study participants. Assist medical investigators in understanding and implementing the protocol. Screen potential study participants according to the protocol’s inclusion/exclusion criteria. Obtain proper written informed consent from each study participant prior to participation in the study. Plan & schedule clinical research activities. Communicate with the sponsors regarding study activities as necessary. Start IV’s, collect blood (phlebotomy), urine, and other human specimens as required by clinical studies. Obtain patient vitals and electrocardiograms ( ECG’s). Maintain patient confidentiality and follow HIPAA guidelines and regulations. Collaborate with subsites and perform research activities at the sub-site locations according to protocol. |
| Administrative | 30% | Understand the study protocol so all study activities are completed correctly and concurrently. Document the study activities with accurate and complete data. Maintain adequate and accurate case histories for each study participant. Perform internal audits of studies. Review the study protocols to capture all the supporting data to the study. Report all adverse experiences to the Investigator and sponsor. Enter the study data into the electronic case report forms in the required timelines and follow up on the queries in a timely manner. Create the source documents to ensure all data points are recorded. Complete study related training in a timely manner. Ensure protocol amendments, notices, suspensions & terminations are implemented. Maintain awareness of all regulatory documents and ensure all required documents are completed real-time to ensure we are audit ready at all time. Maintain all required documentation in the study file. Use computer applications to enhance the efficiency of the workflow and study activities. Assist with performing quality assurance measures and other quality improvement opportunities as directed by the Leadership team. |
| Sponsor and Partner Communication | 15% | Maintain professional mannerisms in communication with the Sponsors and study personnel. Meet with sponsor representatives to discuss the conduct of the study and review study data. Inform the Sponsor of any study protocol deviations, issues with study participants, etc and proper documentation is retained. Communicate with the IRB. Maintain and enhance rapport with research partners. Communicate with sub-sites to ensure all study specific activities are covered including scheduling physicals, reviewing study procedures, etc. Help improve the sub-site collaboration to increase the patient visits to maintain the established relationship. |
| Internal Collaboration | 10% | Strategize with recruitment coordinators to meet the targets for each study. Actively support and contribute to patient recruitment activities including but not limited to outreach, marketing and telephone screening. Educate patients on the value of the Iowa Diabetes Portal and EMR connect. Assist with registration as needed. Collaborate with finance to ensure visits are appropriately entered and invoiced. Respond to all study or visit related requests in a timely manner. Submit written documentation for items that must be manually billed on an agreed upon basis. Notify finance of expected last patient visit date. |
Minimum Knowledge, Skills and Abilities Required
- RN required
- 1 to 3 years in patient care or research
- Knowledge of business English, spelling, arithmetic, modern practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite or products
- CPR certification (obtained within 6 months of start date)
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Patient Care | 45% |
Conduct clinical studies according to GCP & FDA regulations and guidelines to ensure the safety and welfare of the study participants. Assist medical investigators in understanding and implementing the protocol. Screen potential study participants according to the protocol’s inclusion/exclusion criteria. Obtain proper written informed consent from each study participant prior to participation in the study. Plan & schedule clinical research activities. Communicate with the sponsors regarding study activities as necessary. Start IV’s, collect blood (phlebotomy), urine, and other human specimens as required by clinical studies. Obtain patient vitals and electrocardiograms ( ECG’s). Maintain patient confidentiality and follow HIPAA guidelines and regulations. Collaborate with subsites and perform research activities at the sub-site locations according to protocol. |
| Administrative | 30% | Understand the study protocol so all study activities are completed correctly and concurrently. Document the study activities with accurate and complete data. Maintain adequate and accurate case histories for each study participant. Perform internal audits of studies. Review the study protocols to capture all the supporting data to the study. Report all adverse experiences to the Investigator and sponsor. Enter the study data into the electronic case report forms in the required timelines and follow up on the queries in a timely manner. Create the source documents to ensure all data points are recorded. Complete study related training in a timely manner. Ensure protocol amendments, notices, suspensions & terminations are implemented. Maintain awareness of all regulatory documents and ensure all required documents are completed real-time to ensure we are audit ready at all time. Maintain all required documentation in the study file. Use computer applications to enhance the efficiency of the workflow and study activities. Assist with performing quality assurance measures and other quality improvement opportunities as directed by the Leadership team. |
| Sponsor and Partner Communication | 15% | Maintain professional mannerisms in communication with the Sponsors and study personnel. Meet with sponsor representatives to discuss the conduct of the study and review study data. Inform the Sponsor of any study protocol deviations, issues with study participants, etc and proper documentation is retained. Communicate with the IRB. Maintain and enhance rapport with research partners. Communicate with sub-sites to ensure all study specific activities are covered including scheduling physicals, reviewing study procedures, etc. Help improve the sub-site collaboration to increase the patient visits to maintain the established relationship. |
| Internal Collaboration | 10% | Strategize with recruitment coordinators to meet the targets for each study. Actively support and contribute to patient recruitment activities including but not limited to outreach, marketing and telephone screening. Educate patients on the value of the Iowa Diabetes Portal and EMR connect. Assist with registration as needed. Collaborate with finance to ensure visits are appropriately entered and invoiced. Respond to all study or visit related requests in a timely manner. Submit written documentation for items that must be manually billed on an agreed upon basis. Notify finance of expected last patient visit date. |
Minimum Knowledge, Skills and Abilities Required
- RN required
- 1 to 3 years in patient care or research
- Knowledge of business English, spelling, arithmetic, modern practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite or products
- CPR certification (obtained within 6 months of start date)
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Laboratory | 60% |
Preparing, collecting, and shipping lab samples per IATA guidelines and specific study lab manuals. Ensure accuracy of lab requisition forms for completeness and accuracy. Maintain and manage required equipment calibrations. Maintain required temperature logs and equipment. Manage medical and pharmaceutical waste disposal. |
| Research Study support | 30% | Maintain a general understanding of all active studies by participating and attending required study protocol training. Ensure proper documentation and processes are in place for the success of clinical trials by assisting clinical research coordinators with: obtaining medical records from outside health facilities, and other duties as assigned or delegated. Provide support to the coordinators in preparation for upcoming patient visits including preparing the study lab kits. |
| Administrative | 20% | Manage and communicate with the Clinical Research Coordinators (CRCs) the study supply inventory for current studies to ensure scheduled visits are completed with correct supplies. Prep exam rooms to ensure full stock on supplies. Complete medical supply inventory and ordering of supplies each month or as needed. |
Minimum Knowledge, Skills and Abilities Required
- CMA, LPN, or Phlebotomy
- 1 to 3 years in direct patient care or research
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite of products
- CPR Certification (obtained within 6 months of start date)
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Help patients with diabetes in Iowa navigate the value Iowa Diabetes team can provide them through research, care, education and technology. Become a champion for the patients and help them solve their diabetes problems and have better health. Hours need to be flexible to include evenings and weekends to be able to reach our patients at the times that they are available.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Patient Navigation | 50% |
Respond to calls from interested patients for our services in a timely manner. Guide the patient to services at IDR that would meet the needs of the patient through Research, clinic, education or technology. Contact potential patients and assist with scheduling and tracking appointments and entering notes/data in appropriate systems. Educate current and prospective patients on the benefits of the IDR portal and EMR connection. Assist with sign-ups and answer questions to ensure a continual growth and usage of the services offered. |
| Front Desk Support | 20% | Greet patients and notify staff of their arrival. Maintain the patient waiting area to ensure an inviting and comfortable space. Conduct training and troubleshooting for office technology and equipment. Conduct clerical activities including answering and routing telephone calls and faxes, troubleshooting equipment and the opening and distributing of mail and package deliveries. Represent IDR with the highest level of professionalism with patients, sponsors, colleagues and vendors, to enhance the organization’s image. |
| Research Support | 20% | Support research staff by performing routine tasks (organizing supplies, performing
supply accountability, filing paperwork, data entry, etc.). Assist with study-related tasks as needed, including assisting with sensor device studies. Understand the study protocol so all study activities are completed correctly and concurrently. Document the study activities with accurate and complete data. Maintain adequate and accurate case histories for each study participant. Review the study protocols to capture all the supporting data to the study. Report all adverse experiences to the Investigator and sponsor. Enter the study data into the electronic case report forms in the required timelines and follow up on the queries in a timely manner. Complete study related training in a timely manner. Maintain awareness of all regulatory documents and ensure all required documents are completed real-time to ensure we are audit ready at all time. Maintain all required documentation in the study file. Use computer applications to enhance the efficiency of the workflow and study activities. Assist with performing quality assurance measures and other quality improvement opportunities as directed by the Leadership team. |
| Special Projects | 10% | Perform and/or serve as a backup for special projects as requested by the Leadership Team. |
Minimum Knowledge, Skills and Abilities Required
- General high school diploma or equivalent
- At least 1 year of work experience
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite of products
Preferred Knowledge, Skills and Abilities
- Business to Business/Business to Consumer experience preferred
- Phone sales experience
- Understanding of diabetes and medical terminology
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
About Our Companies
Iowa Diabetes Research
Iowa Diabetes Research (IDR) is a world-class clinical trial site for Phase II to Phase IV studies, headquartered in West Des Moines. IDR was founded in 2007 by our CEO and Medical Director, Dr. Anuj Bhargava in downtown Des Moines.
In 2017, we moved to a new office in West Des Moines to better serve our patients in a more spacious and easily accessible office.
IDR has started more than 100 clinical trials and helped 1,600+ patients take charge of their diabetes through clinical research.
Patients participating in trials at IDR may receive study-related care, testing supplies, and medications free of charge.
Iowa Diabetes Portal
Iowa Diabetes Portal (IDP) is a breakthrough personal technology platform that helps patients better manage their diabetes by easily managing their sugars, meds, labs, activity and more on any device!
IDP recently released a version of the platform for Professionals that allows physicians, pharmacists, and other healthcare professionals to engage their patients through their very own diabetes portal and have access to real-time sugars, meds and labs.
The Academic Version allows teachers and professors to create realistic patient cases with health data for their students to work through and identify diabetes therapy problems. This platform has been used at Drake University for a diabetes concentration class in the PharmD curriculum.
