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Interested in Applying?
With our core team values of being focused and fun, providing an exceptional experience to those we serve, a quality-driven team that pursues excellence every day, and being passionate and enthusiastic about helping people affected by diabetes, our employees accomplish many challenging yet rewarding experiences here at Iowa Diabetes. Along with career-growth opportunities and amazing benefits, our employees are involved in rewarding work that is impacting people’s lives, supported by a family-like team culture. Joining our team is a great way to achieve your goals or enhance your career skills!
Apply if You…
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Want to Grow Professionally
We are a fast-paced organization with multiple ongoing projects at any given time. We value employees with a high degree of autonomy who like to take initiative with their work and are flexible to take on new tasks and projects frequently. Your work here will help you gain valuable long-term skills such as multi-tasking and prioritization to ensure success in future positions too.
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Want to Serve Patients in Unique Ways
At Iowa Diabetes, we are focused on delivering exceptional care to our patients at our research center, clinic, and through our education programs. If you are patient-centered in your work approach and want to be a part of a passionate team, this could be the place for you.
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Have Great Communication Skills
We are looking for employees who are skilled at communicating with other members of our team as well as patients. Whether it be writing proposals for collaborating with other organizations or presenting projects to other team members, great communication is a key factor in enabling us to operate at full steam.
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Want Comprehensive Benefits
At Iowa Diabetes we offer our employees value-adding benefits such as: 1) 401(k) 2) 401(k) matching 3) Dental Insurance 4) Employee assistance program 5) Flexible schedule 6) Flexible spending account 7) Health insurance 8) Life insurance 9) Paid time off 10) Vision insurance
Job Opportunities
We work to place candidates in positions that will best fit their experience and desired projects. Please feel free to apply regardless of positions listed.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Clinical | 60% |
Conduct clinical studies according to GCP & FDA regulations and guidelines. Ensure the safety & welfare of the study participants. Understand the study protocol so all study activities are completed correctly and concurrently. Assist medical investigators in understanding and implementing the protocol. Screen potential study participants according to the protocol’s inclusion/exclusion criteria. Obtain proper written informed consent from each study participant prior to participation in the study. Plan & schedule clinical research activities. Report all adverse experiences to the Investigator and sponsor. Maintain adequate and accurate case histories for each study participant. Communicate with the sponsors regarding study activities as necessary. Meet with the sponsor’s representatives to discuss the conduct of the study and review study data. Maintains and enhances rapport with research partners. Understands the requirements and how to prepare for external audits by sponsors and FDA. Performs internal audits of studies. |
| Administrative | 30% | Maintain patient confidentiality and follow HIPAA guidelines and regulations. Communicate with the IRB.Timely completion of all study related training. Ensure protocol amendments, notices, suspensions & terminations are implemented. Maintain awareness of all regulatory documents. Schedule study participants’ visits. Maintain all required documentation in the study file. Use computer applications to enhance the efficiency of the workflow and study activities. |
| Recruitment | 10% | Actively support and contribute to the patient recruitment process in collaboration with recruitment coordinators. Educate patients on the value of the Iowa Diabetes Portal and assist with registration as needed. |
Minimum Knowledge, Skills and Abilities Required
- CMA, LPN or RN
- 1 to 3 years in patient care or research
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite or products
- CPR certification (obtained within 6 months of start date)
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership. Hours need to be flexible to include evenings and weekends to be able to reach our patients and partners at the times that they are available.
| Responsibility | % | Description |
|---|---|---|
| Study Start Up Champion/ Sponsor Relationships | 40% |
Initiate the study activities from the Site acceptance from the Sponsor to the Site Initiation Visit. Complete smooth transition to the Primary CRC to be able to effectively lead the study as efficiently as possible. Set up the study in the CR.IO including building the study elements. Review the study protocols for the Highest Risk areas and communicate with the Clinical Research Director and Regulatory Lead on specific needs. Ensure that all study supplies are received and have enough supplies on site to complete the contracted number of patients. Communicate with the Regulatory Lead on specific training that is required. Work with CRC to assist with leading study start up meetings and provide updates on status. Assist the Regulatory Lead with prepping new studies for the IDR Training Meeting.
Maintain professional mannerisms in communication with the Sponsors and study personnel. Ensure emails, phone calls, etc are responded in a prompt manner. Inform the Sponsor of any study protocol deviations, issues with study participants, etc and proper documentation is retained. |
| eSource Creation/ Review | 20% | Ensure IDR has the highest quality eSource possible. Build or review eSource for every new study IDR takes on. Ensure that all elements of the protocol are accurately created and captured. Include reminder prompts and pop-ups to help with the goal of reducing protocol deviations. Ensure consistency of eSource throughout all studies. Assisting with updating or reviewing eSource as soon as possible when amendments are received. Assist with completing Source Data Agreements with Sponsors. |
| eSource Finance Reconciliation | 15% | Work with the Finance Manager to review research budgets when received, including completing pre-study questions to be reviewed by the Finance Manager. Assist with providing counters back to Sponsors on research studies. Once a Finalized budget is received, enter budgets into CRIO based on budget type (visit level or procedure level). Ensure the budget properly aligns with the protocol. Assist, when needed, with invoicing and budget reconciliation. Work with the Finance Manager to address any misalignments between source and budget that are noticed when payments are received. Be the bridge between finance and CRCs to immediately address any questions/concerns regarding payment reconciliation. |
| Vendor Oversight and Management | 15% | Determine need for Vendor for each study. Assist with finalizing the decision on what vendor to move forward with for the study procedures needed. Assist Finance Manager with completing the Statements of Work and any training/approvals needed for the Vendor with the Sponsor. |
| Quality | 10% | Assist the Clinical Research Coordinator with Quality Initiatives. Help ensure that all core processes are written and followed. Review the Standard Operating Procedures (SOPs) to ensure all staff is working according to the SOP and update the SOPs per the proper timelines. Determine key quality control procedures such as pre-randomized chart audits and other quality initiatives to assist IDR with being audit ready at all times. Work with the Leadership Team on improving the quality at IDR. |
Minimum Knowledge, Skills and Abilities Required
- 1 to 3 years in a healthcare environment, patient care or research
- Attention to detail, organized, self-motivated, quality-driven
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Professional communication skills
- Proficiency in Microsoft Office/Google Suite of products
- CPR Certification (obtained within 6 months of start date)
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Research Activities | 50% |
Prepare for study visits with pulling supplies, prepping devices with running controls, charging the devices and getting the systems initialized. Assist the Clinical Research Coordinators to best support the patients by completing specific study procedures such as Vital signs, ECGs, lab testings- Point of care HbA1c checks, blood sugars, urinalysis, etc. Complete filing and assisting with updating data logs as applicable. Assist the CRCs with device uploads (CGMs, pump, etc) into the electronic systems for data collection.
Manage and communicate with the Clinical Research Coordinators (CRCs) the study supply inventory for current studies to ensure scheduled visits are completed with correct supplies. Unbox and organize the study supplies at the beginning and throughout the Clinical Trials Complete and properly document the destruction of supplies at the end of the trial. Assist with the in-clinic sessions with learning how to run machines that are utilized for checking blood sugars to attest for continuous glucose sensor accuracy. Assist with rooming and cleaning the exam rooms following the visits. |
| Data Entry | 40% | Complete protocol specific and electronic case report form training to ensure timely completion of data entry into the applicable databases for the study visits. Ensure data entry is completed within 3 days of the study visits. Assist the Primary CRCs with managing queries generated within the Electronic Data Capture systems (EDC). |
| Special Projects | 10% | Completion of special projects as assigned by the Direct Manager and Leadership Team. |
Minimum Knowledge, Skills and Abilities Required
- CNA or CMA
- 1 year in direct patient care or research
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite of products
- CPR Certification (obtained within 6 months of start date)
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Help patients with diabetes in Iowa navigate the value Iowa Diabetes team can provide them through research, care, education and technology. Become a champion for the patients and help them solve their diabetes problems and have better health. Hours need to be flexible to include evenings and weekends to be able to reach our patients at the times that they are available.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Patient Navigation | 50% |
Respond to calls from interested patients for our services in a timely manner. Guide the patient to services at IDR that would meet the needs of the patient through Research, clinic, education or technology. Contact potential patients and assist with scheduling and tracking appointments and entering notes/data in appropriate systems. Educate current and prospective patients on the benefits of the IDR portal and EMR connection. Assist with sign-ups and answer questions to ensure a continual growth and usage of the services offered. |
| Front Desk Support | 20% | Greet patients and notify staff of their arrival. Maintain the patient waiting area to ensure an inviting and comfortable space. Conduct training and troubleshooting for office technology and equipment. Conduct clerical activities including answering and routing telephone calls and faxes, troubleshooting equipment and the opening and distributing of mail and package deliveries. Represent IDR with the highest level of professionalism with patients, sponsors, colleagues and vendors, to enhance the organization’s image. |
| Research Support | 20% |
Support research staff by performing routine tasks
(organizing supplies, performing supply
accountability, filing paperwork, data entry, etc.).
Assist with study-related tasks as needed, including assisting with sensor device studies. Understand the study protocol so all study activities are completed correctly and concurrently. Document the study activities with accurate and complete data. Maintain adequate and accurate case histories for each study participant. Review the study protocols to capture all the supporting data to the study. Report all adverse experiences to the Investigator and sponsor. Enter the study data into the electronic case report forms in the required timelines and follow up on the queries in a timely manner. Complete study related training in a timely manner. Maintain awareness of all regulatory documents and ensure all required documents are completed real-time to ensure we are audit ready at all time. Maintain all required documentation in the study file. Use computer applications to enhance the efficiency of the workflow and study activities. Assist with performing quality assurance measures and other quality improvement opportunities as directed by the Leadership team. |
| Special Projects | 10% | Perform and/or serve as a backup for special projects as requested by the Leadership Team. |
Minimum Knowledge, Skills and Abilities Required
- General high school diploma or equivalent
- At least 1 year of work experience
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite of products
Preferred Knowledge, Skills and Abilities
- Business to Business/Business to Consumer experience preferred
- Phone sales experience
- Understanding of diabetes and medical terminology
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
About Our Companies
Iowa Diabetes Research
Iowa Diabetes Research (IDR) is a world-class clinical trial site for Phase II to Phase IV studies, headquartered in West Des Moines. IDR was founded in 2007 by our CEO and Medical Director, Dr. Anuj Bhargava in downtown Des Moines.
In 2017, we moved to a new office in West Des Moines to better serve our patients in a more spacious and easily accessible office.
IDR has started more than 100 clinical trials and helped 1,600+ patients take charge of their diabetes through clinical research.
Patients participating in trials at IDR may receive study-related care, testing supplies, and medications free of charge.
Iowa Diabetes Portal
Iowa Diabetes Portal (IDP) is a breakthrough personal technology platform that helps patients better manage their diabetes by easily managing their sugars, meds, labs, activity and more on any device!
IDP recently released a version of the platform for Professionals that allows physicians, pharmacists, and other healthcare professionals to engage their patients through their very own diabetes portal and have access to real-time sugars, meds and labs.
The Academic Version allows teachers and professors to create realistic patient cases with health data for their students to work through and identify diabetes therapy problems. This platform has been used at Drake University for a diabetes concentration class in the PharmD curriculum.
